You contact us by phone, fax or e-mail explaining your needs. We are passionate about maintaining the cold chain. We are in the business of thermal solutions for transport and logistics and we can match one or more of our products to your requirements. We will need exact measurements so that our factory can make to your specifications.

All of our products emanate from 2 factories based in Denmark so lead times are very important. Nothing is an “off the shelf solution” due to the specific nature of problems to be solved. Our principals are the only manufacturing company making this range of products using internationally patented and registered materials specific to them.

It is far more cost effective to transport orders containerised by sea but if your need is urgent then airfreight is a viable option because the products are universally light weight.

We have excellent contacts with very good logistics agents who are well versed in moving goods around the globe. We also track all shipments carefully and offer our clients updates of the status of shipments on a regular basis.

Our terms of payment are:-

• 30% up-front to secure an order that must be provided on an official company letter head or order document.
• The balance is due on the date consignment is loaded in country of origin for shipping to its port of destination
• All freight, customs duty and clearing charges are payable on the date the shipment lands in South Africa.

All our products are warranted against defective workmanship.

We pride ourselves on exceptional standards of service and remain pro-active towards fulfilling every promise we make.